The FAQS

Do You Offer Free Shipping? 

Yes! We offer Free Shipping on Canadian orders over $150. For more information visit our Shipping Page . 

Do you offer Pickup? 

Yes we offer mailbox pickup!!  Please visit our shipping section for more details. 

 

What is you Shops Currency? 

We sell in CAD please visit our USA Store to shop in USD

 

What Counties does Custom Caps Company Ship To? 

We Shipped to: Canada & USA at the moment 

 

Do You have a Scrub Hat Subscription Box? 

At the moment no but we are looking into it! Let us know if this interests you via email: Customcapsco.ca@gmail.com Subject: Subscription box

 

Where are You Located? 

Custom Caps Co. is located in Simcoe, Ontario, Canada.

 

What kind of fabric are used to make your hats? 

Our Scrub Hats are made from high end designer fabrics that are always 100% Cotton . Custom Caps Co. also carries a line of caps, our Speciality Caps that are made from other substrates like Cotton Lawn and Rayon for customers that are experiencing hair-loss. These fabrics are softer, lighter and have a more silky feeling which is essential for patients going through chemotherapy. 

 

Do you accept Custom Orders? 

No, Sorry we no longer take on custom orders. We are sorry for the inconvenience. 

  

When Will my Order Ship? 

Orders will ship between 2-5 business days. During times of high volume orders like sales and holidays it will take longer. 

 

How Long will it take to get my order? 

Delivery times depend on carrier and distance please refer to our shipping section for further information